iManage

iManage

Verified by Legal Operators team

iManage enables the world’s leading enterprises to manage information more efficiently and securely, and leverage knowledge resources to drive better business outcomes. More than one-third of the Fortune 100 companies rely on iManage every day.

Categories: 
Document Management and Generation
Knowledge Management
iManage

Overview

iManage is a leading provider of work product management solutions for legal, accounting, and financial services firms. With over two decades of experience, iManage offers a suite of tools designed to help professionals securely organize, manage, and collaborate on work documents and emails. The company's offerings are used by more than 3,500 organizations globally, serving over one million professionals in firms of all sizes.

Key Features

  • iManage Work: Document and email management platform tailored to professional services 
  • iManage RAVN: AI-powered platform for automating document processes and extracting knowledge 
  • iManage Threat Manager: Machine learning-driven security solution for detecting potential threats

Integrations

iManage offers numerous integrations with popular productivity, communications, and business applications, providing a cohesive and interconnected user experience.

  • Microsoft Office 365: Seamless integration for working with Microsoft Office applications
  • Slack: Collaborate with your team without leaving iManage
  • Outlook: Integrate iManage Work with Outlook for a unified email and document management experience
  • Salesforce: Access client data from iManage within Salesforce for advanced CRM capabilities
  • Adobe Sign: Automate document signing processes and manage signed documents within iManage

Use cases

Internal Collaboration: iManage Work effectively facilitates collaboration between teams by providing a centralized and secure platform to create, edit, and share documents. It also reduces versioning issues, ensuring everyone has access to the most recent version.

Client Matter Management: iManage organizes documents by matter, enabling firms to effectively manage large volumes of documents and emails, reducing the risk of missing critical information. It also simplifies the process of finding, organizing, and sharing information with clients.

Security and Compliance: iManage Work has robust security features, including access management, data loss prevention, and classification policies, ensuring documents and sensitive information are protected both in transit and at rest. It also supports compliance with data privacy and retention regulations.

Pricing model

iManage offers custom pricing based on the specific needs and requirements of the organization. Pricing Tiers: Enterprise, Mid-Market, Small Business.

Free Trial: Available upon request.

User experience

iManage's user interface is intuitive and designed for legal, financial, and professional services organizations, making it easy for professionals to learn and use. Ideal For: Law Firms, In-house Legal Teams, Accounting Firms, Financial Services Organizations.

Support

iManage offers a comprehensive suite of customer support options designed to assist and guide its clients.

  • 24/7 Live Support: Expert assistance for any questions or issues
  • Dedicated Account Managers: Offering personalized support and guidance
  • Training and Education: Comprehensive resources and training programs for getting the most out of iManage
  • Consultancy Services: Professional services for implementation, customization, and integration with third-party applications

Security and Compliance

iManage provides robust security and compliance features designed to meet the challenging needs of legal, financial, and professional services organizations.

  • Data Loss Prevention: Protect sensitive information with data loss prevention policies
  • Access Management: Secure your documents with granular access controls and permissions
  • Data Privacy and Retention: Support for various privacy and retention requirements, including GDPR and other regulations

Product images

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Frequently asked questions

What are the key benefits of iManage?

iManage helps legal, financial, and professional services organizations securely manage work product, automate tasks, enhance productivity, and reduce risk.

Who are the primary users of iManage?

iManage targets law firms, in-house legal teams, accounting firms, and financial services organizations.

How does iManage support collaboration?

iManage facilitates collaboration by offering a centralized platform for creating, editing, and sharing documents and emails.

How secure is iManage?

iManage employs robust security features, including data encryption, access controls, and threat detection.

What are the available integration options for iManage?

iManage integrates with Microsoft Office 365, Slack, Outlook, Salesforce, and Adobe Sign, among others.

What type of support does iManage offer?

iManage offers a variety of support options, including live 24/7 support, dedicated account managers, training and education, and consultancy services.

Does iManage provide a free trial?

Yes, iManage provides a free trial upon request.

Resources

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