Head of Legal Operations

Location: Remote

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About Switch

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At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

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We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

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The Role: Head of Legal Operations

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The Head of Legal Operations will build and scale a modern, technology-enabled legal operations function from the ground up. This role will design and implement the systems, workflows, data architecture, and AI capabilities that enable the legal department to operate efficiently, transparently, and at scale.

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As a key partner to the General Counsel, this leader will bring structure, performance discipline, and operational rigor to Legal while supporting the company’s continued growth and future public-company readiness.

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What You’ll Do

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• Build and lead the legal operations function from the ground up, establishing the operating model, roadmap, KPIs, SLAs, and performance dashboards that drive accountability and continuous improvement.  
• Own and optimize the legal technology ecosystem, including CLM, e-billing, matter management, entity management, knowledge management, and workflow systems.  
• Lead legal’s AI strategy, including use-case identification, governance standards, responsible deployment, and ongoing evaluation.  
• Architect scalable data infrastructure (taxonomy, metadata, integrations) to enable analytics, reporting, forecasting, and AI-enabled performance.  
• Redesign and standardize end-to-end legal workflows, implement centralized intake and triage, and strengthen documentation hygiene and audit readiness.  
• Build knowledge management systems, templates, playbooks, and self-service capabilities to improve efficiency and business enablement.  
• Drive cross-functional operational alignment with Finance, IT, Security, Compliance, HR, and business teams.  

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What We’re Looking For

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• A self driven builder who enjoys creating structure from the ground up.  
• A strategic operator who can think long-term while executing tactically.  
• A data-driven leader who uses metrics to demonstrate impact.  
• A strong cross-functional collaborator and communicator.  
• A thoughtful AI innovator who balances innovation with governance and risk management.  

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What You’ll Bring

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• 5–10+ years of experience in legal operations, legal technology, corporate operations, or related strategic roles.  
• Hands-on experience implementing legal technology platforms (CLM, e-billing, workflow/matter management systems).  
• Well-informed viewpoints on how AI can transform the corporate legal function.  
• Strong program and project management capabilities.  
• Experience building processes, systems, or operational functions from inception.  
• Strong analytical, documentation, and organizational skills.  
• Experience in high-growth or evolving environments preferred.  

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We encourage you to apply even if you do not meet every preferred qualification.

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Why Switch?

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• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.  
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.  
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.  
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.  
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!  

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Join Us & Make a Difference

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This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

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Apply Now and Let’s Build the Future Together.

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Remote Applicants

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Remote applicants must reside in one of our registered states: AL, AZ, CA, CO, GA, IL, LA, MA, MI, MO, NC, NV, NY, OR, TX, UT, VA, WA.