Got a CLM Hangover? Find the cure that goes beyond technology

Malbek's Matt Patel, Survey Monkey's Ewa Hugh and Square's Stephanie Lamoureaux discuss best practices to optimize your legal operations department often given limited resources and staff. Using technology can help support the team and key areas such as making sure you consider using self-serve where possible, analyzing moving from no or old technology to new technology, documenting operational requirements inside and outside the legal department to make sure needs are addressed, sandboxing before buying and many other areas are discussed. This analysis was then focused on how Survey Monkey and Square did this analysis in selecting their Contract Management system.