Manager IT Strategic Sourcing & Contract Management (Hardware & Software)

Key responsibilities

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Contract evaluation, creation, negotiation & execution

• Lead the end-to-end lifecycle of complex contracts from creation through closure.
• Coordinate resources and processes required to control and mitigate business and contractual risks.
• Draft and create contracts using appropriate legal language and approved business terms.
• Gather and validate business and legal requirements from stakeholders.
• Facilitate and lead negotiations with suppliers and business partners.
• Serve as the primary point of contact for contractual matters.
• Ensure timely review, approval, execution, and signature collection.
• Track and manage contract amendments, variations, and approvals.
• Review, organize, prioritize, and package contract deliverables.
• Partner with Legal, Business Owners, and Strategic Sourcing teams to develop final contract solutions.

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Contract management

• Support Procurement Category Leaders in evaluating new requests and contract renewals.
• Determine Strategic Sourcing involvement for vendor selection, pricing negotiations, and sourcing activities.
• Manage inbound and outbound contract-related requests.
• Lead contract governance and status meetings.
• Train stakeholders on contract management best practices.
• Monitor contract compliance and contractual obligations.
• Provide proactive reminders regarding:
• Contract renewals
• Audits
• Certifications
• Quarterly business reviews
• Service level agreement reporting
• Termination notices
• Assignment notices
• Strategic sourcing activities
• Price benchmarking activities
• RFP preparation

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Contract operations

• Execute day-to-day contract administration activities.
• Facilitate contract approvals and execution processes.
• Support routing, tracking, and status management activities.
• Generate, validate, update, and maintain data across multiple procurement and contract management systems.

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Strategic sourcing responsibilities

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Category management

• Identify and prioritize category opportunities.
• Develop and maintain market expertise.
• Build and execute category strategies and plans.
• Analyze market conditions and supplier capabilities.

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Project planning

• Define project plans and sourcing strategies.
• Obtain executive alignment and approvals.
• Establish project scope, participation models, and timelines.

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Project execution

• Develop vendor selection criteria.
• Conduct supplier assessments and evaluations.
• Execute sourcing initiatives including:
• RFPs
• RFQs
• RFIs
• Negotiations
• Market assessments

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Vendor evaluation

• Select finalist suppliers.
• Conduct quantitative and qualitative proposal analysis.
• Build and evaluate complex financial and Total Cost of Ownership (TCO) models.
• Assess product and service offerings using scorecard methodologies.

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Negotiation & award

• Define and execute negotiation strategies.
• Achieve sourcing objectives and savings targets.
• Select and recommend suppliers.
• Support contract award decisions.

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Contracting

• Execute contract lifecycle management activities including:
• Contract review
• Business term validation
• Negotiation
• Approval management
• Signature collection
• Contract administration
• Contract compliance activities

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Supplier relationship management (SRM)

• Manage supplier performance.
• Ensure contract compliance.
• Support Third-Party Risk Management (TPRM) activities.
• Establish governance frameworks and vendor management processes.

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Business operations

• Execute operational procurement activities.
• Serve as escalation point for sourcing and contract management issues.
• Deliver reporting on:
• Spend analytics
• Cost savings
• KPIs
• Status reporting
• Operational metrics
• Validate data across multiple systems and tools.

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Reporting & analytics

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Reporting

• Create and maintain standard and custom reports.
• Ensure data accuracy, alignment, visibility, and synchronization.
• Conduct spend analysis and contract reporting.
• Develop complex analytical models including:
• Total Cost of Ownership (TCO)
• Pricing models
• Cost-benefit analysis

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Data management

• Obtain, organize, validate, and synchronize procurement and contract data.
• Develop mapping tables and reporting structures.
• Perform data quality checks and reconciliations.
• Conduct contract research and metadata validation.
• Analyze purchase orders, invoices, contracts, vendor records, and spend information.

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IT contract tracking

• Maintain IT contract repositories and trackers.
• Perform data validation and quality control for contract records.
• Support renewal management and contract compliance tracking.
• Connect intake and routing processes with contract lifecycle management systems.

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KPI management

Support the measurement and reporting of:

• Working Capital Payment Terms
• Cost Savings
• Spend
• Spend Under Contract
• Contract Cycle Time
• Contract Touch Time
• Other procurement and sourcing performance indicators

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Leadership responsibilities

This role typically includes direct people-management responsibilities.

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Key leadership expectations include:

• Serve as the subject matter expert for strategic sourcing and contract management functions.
• Provide strategic input on business decisions and procurement initiatives.
• Ensure policy, process, and procedural compliance.
• Conduct quality assurance and process reviews.
• Support workforce planning and resource allocation.
• Drive continuous improvement initiatives.
• Act as escalation point for associates, suppliers, and internal stakeholders.
• Resolve complex operational and supplier issues.
• Support recruiting, onboarding, development, coaching, and performance management activities.
• Manage team workloads and priorities.
• Align goals, expectations, and deliverables across teams.
• Oversee business-critical and urgent requests.
• Lead governance activities across sourcing and contracting operations.
• Support cross-functional program management initiatives.
• Deliver training, mentoring, and leadership support.
• Measure and report organizational OKRs, KPIs, and SLAs.

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Required experience

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Overall experience

• 10+ years of relevant experience

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Category experience

• 5+ years of experience in IT procurement categories including:
• Software
• Hardware
• Data Center
• Network
• Telecommunications

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Regional experience

• 5+ years of U.S. market experience

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People management

• Prior people management experience preferred
• Direct report management experience required

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Core competencies

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Primary competencies

• Contract Management
• Contract Structuring
• Business Terms Evaluation
• Contract Interpretation

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Secondary competencies

• Strategic Sourcing
• Complex Pricing Structures
• Advanced Financial Analysis
• Advanced Excel Modeling
• Data Analytics
• Recommendation Development
• Procurement Program Support
• Process Optimization

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Additional competencies

• Business Acumen
• Professional Judgment
• Results Orientation
• Problem Solving
• Communication Skills
• Presentation Skills
• Collaboration
• Team Leadership
• Ability to Inspire and Develop Others

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Education

• Bachelor's Degree required
• Master's Degree preferred

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Technical skills

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Required

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook

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Preferred

• ERP Systems
• Contract Lifecycle Management (CLM) Systems
• Case Management Systems

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Additional information

• Travel Requirement: Approximately 10%
• Working Hours: 8:00 AM - 5:30 PM EST
• Responsibilities may evolve based on business requirements.  
• Additional duties and special projects may be assigned as needed.

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Location

• United States

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Employment type

• Full-Time

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Experience level

• Director / Senior Leadership