Legal Operations Analyst
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Regular or Temporary
Regular
Language Fluency
English (Required)
Work Shift
1st shift (United States of America)
Please review the following job description:
The Legal Operations Analyst is part of the Truist Insurance Holdings (TIH) Legal & Regulatory Department and is responsible for legal technology and process initiatives. The Legal Operations Analyst uses substantial knowledge of legal and/or operational processes and project management skills to support new and existing legal systems and processes, including matter management, e-discovery, registered agent services and outside counsel billing. Performs assignments with autonomy discretion and good judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Lead and manage legal projects from initiation to completion, ensuring adherence to timeline, budgets, and quality standards.
- Execute day-to-day operations and administration of core legal technology systems and processes involving matter and document management, e-discovery, registered agent services and e-billing.
- Create and maintain user guides and/or training materials to lead onboarding, training and technical support to legal teammates on new technology tools and procedures.
- Create metrics and trends on key data points aligned to legal department’s key objectives and strategic plan, as well as overall department effectiveness and efficiency.
- Cultivate and maintain relationships with external vendors, including law firms, legal service providers, and technology vendors, to support the organization’s legal needs effectively.
- Continuously assess and optimize legal processes and workflows to drive efficiency, mitigate risk, and improve overall performance.
- Actively participate in the Legal Department strategic planning and strategic initiatives and create, edit, and manipulate reports to facilitate resource and expense management.
- Support Legal Department in improving processes, knowledge management, information governance, records management, vendor management, and use of technology.
- Exercise independent judgment and discretion in drafting and negotiating appropriate contractual or other legal documents to ensure mitigation of financial and regulatory risk to the company.
- Respond to legal inquires and interpret internal policies and procedures.
- Develop strong relationships with internal and external project stakeholders, including other Legal Department Teammates, interested lines of business, and vendors.
- Identify legal or business risks and escalate appropriately.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
- Bachelor's Degree (Preferred)
- 5+ years of experience (Preferred)
FUNCTIONAL SKILLS
- Strong interpersonal and inter-team communication
- Excellent research and writing
- Strong organization and ability to prioritize work to hit timelines
- Creative problem-solving
Preferred Qualifications:
- Familiarity with case management systems (e.g., LegalTracker, Passport, CounselLink or eCounsel)
- Familiarity with legal document management systems (e.g., iManage, NetDocuments or M-Files)
- Experience with e-discovery-related platforms or software (e.g., Microsoft 365, Relativity, Relativity One) for the collection, preservation, and organization of electronically stored information (ESI)
- Paralegal Certificate
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
This position is part of TIH.Truist Financial Corporation has reached an agreement to sell its remaining stake in Truist Insurance Holdings (TIH). As a result, TIH will be a separate company from Truist Bank as of Legal Day 1 (date TBD). Refer to the news release for details.All insurance positions within TIH will have “TIH” noted in the job posting to indicate they are not part of Truist.
McGriff Insurance Services supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. McGriff Insurance Services is a Drug Free Workplace.
