Global Application Operations Senior Manager
Job Summary
The Global Application Operations Senior Manager will lead a team of professionals responsible for the overall operational support of the company's global applications. This includes managing the day-to-day application operations, ensuring the stability and performance of the applications, and developing and implementing process improvements to increase efficiency and reduce costs.
Key Responsibilities
- Manage a team of application operations professionals to ensure the smooth operation of the company's global applications
- Develop and implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction
- Collaborate with cross-functional teams to resolve application issues and improve application performance
- Develop and manage budgets and resource allocation plans to support application operations
- Ensure compliance with company policies, procedures, and regulatory requirements
- Analyze application performance metrics and develop recommendations for improvement
- Develop and maintain relationships with internal and external stakeholders to ensure alignment and collaboration
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 8 years of experience in application operations, with at least 3 years of experience in a management role
- Strong knowledge of application operations, including application development, testing, and deployment
- Excellent leadership and management skills, with the ability to motivate and direct a team of professionals
- Strong analytical and problem-solving skills, with the ability to analyze complex application issues and develop effective solutions
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate effectively with internal and external stakeholders
- Ability to work in a fast-paced environment, with changing priorities and deadlines
What We Offer
- Competitive salary and bonus
- Comprehensive benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
How to Apply
If you are a motivated and experienced application operations professional looking for a challenging and rewarding role, please submit your resume and cover letter to careers@company.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted.