Global Quality & Product Compliance Lead
Job Description
Role background
Are you experienced in Quality and Product Compliance? Do you have experience working with product safety for multi-category products, at a global scale? Are you looking for a challenge to be part of building a fast-growing, globally active company and define how we do things at Wolt? If this sounds like you, then we’d love to chat!
Wolt is a technology company and we are best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in Retail and Grocery. Our Global Quality team is responsible for supporting these new business verticals by designing and deploying global quality standards and ensuring product compliance for multi-category products (food and no-food). You will be working directly with our 23 markets, local operations teams and other central functions in improvement of the existing quality and compliance processes. You will have responsibility for supporting quality and product safety related decision making for a subset of the markets.
Externally, your main responsibilities are related to supplier management for quality and product compliance matters. In this role, you will get support from our awesome team, but with your experience you are expected to be an amazing independent lead with an exceptional ability to execute every single day.
What You’ll Be Doing
- You will be working independently with internal and external stakeholders:
- Ensure that Wolt products comply with the EU General Product Safety Regulation (GPSR)
- Engage with global and local suppliers for product safety matters and documentation (e.g. certificates of conformity, product testing, labeling, CE marking, other)
- Ensure that product safety documentation and quality standards are continuously updated and maintained for countries in scope
- Support local Category managers and Operations teams for quality, product compliance and continuous improvement initiatives
- Lead internal and external quality audits
- Ensure the Wolt QMS is continuously maintained and updated
- Stakeholders management across the organization
Our humble expectations
- Bachelor’s degree related to engineering or business along with several years of experience in Quality compliance, Product and Regulatory compliance
- Good understanding of EU regulation (GPSR, REACH, CE Marking, Food Safety regulation)
- Proven knowledge of basic product compliance practices
- Relevant experience in the E-commerce / Retail / Grocery / Food industry
- Experience as a lead auditor
- Experience leading education and training initiatives
- You are a strong project manager with good stakeholder management across all levels
- You have a strong will to make a difference and influence how we do things at Wolt
- You have a hands-on mentality and you thrive in an environment that involves problem-solving and finding creative and innovative solutions
- You have experience working in an international business environment
- You are fluent in English and eligible to work in the EU
- You will be based in Poland with annual travel activity around 30 days, hybrid or remote
Next Steps
If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going!
What You’ll Get By Joining Us
- Opportunity to participate in shaping the future of procurement @ Wolt and be part of a truly global, diverse and professional team
- Lots of learning and growth in a globally scaling tech company
- Along with a competitive salary and benefits, you will also be eligible for our stock option plan
If you have any further questions about the position, you can turn to:
Chene Elliot, Talent Acquisition Partner - c.elliot@external.wolt.com
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!
About Wolt
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 27 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.
Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
